Privacy Policy

Effective Date: January 2018

Introduction
Protecting your privacy is a priority for us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.savantill.com, use our services, or interact with us. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

1. Information We Collect

We collect information to provide better services to our customers and improve your experience on our website. This may include:

a. Personal Information

Name
Email address
Phone number
Billing and shipping address
Payment details (e.g., credit card or other payment methods, processed securely by third-party providers)

b. Non-Personal Information

IP address
Browser type
Operating system
Pages visited and time spent on the website
Referring URL or exit page
Device type

c. Information Provided Voluntarily

Details provided when filling out contact forms, inquiries, or customer support requests.
Responses to surveys or feedback requests.

d. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your user experience. These technologies allow us to:

Remember user preferences.
Monitor website performance and usage patterns.
Deliver targeted advertisements.

You can control cookie settings through your browser preferences.

2. How We Use Your Information

The information we collect is used for the following purposes:

Providing Services: To fulfill your requests for products or services, process transactions, and manage customer accounts.
Improving User Experience: To personalize content, improve website performance, and analyze user behavior.
Marketing: To send promotional emails, special offers, and other communications related to our products and services. (You can opt-out at any time.)
Customer Support: To respond to inquiries, resolve technical issues, and provide ongoing support.
Legal and Security: To comply with applicable laws and regulations, prevent fraud, and ensure the security of our website and users.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

a. Service Providers

Third-party vendors that assist us in operating our website, processing payments, shipping orders, or providing marketing services. These providers are contractually obligated to keep your information secure.

b. Legal Obligations

We may disclose your information if required by law or in response to valid legal requests from public authorities (e.g., court orders, subpoenas).

c. Business Transfers

In the event of a merger, acquisition, or sale of company assets, your information may be transferred to the new entity.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your information from unauthorized access, disclosure, alteration, or destruction. These measures include:

Secure server connections (SSL encryption).
Regular security audits and updates.
Restricted access to personal data by employees and service providers.

However, no method of data transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Access: Request access to the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal data (subject to legal and business obligations).
Opt-Out: Opt-out of marketing communications at any time.

To exercise these rights, please contact us at [email protected]

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of third-party websites before providing any personal information.

7. Children’s Privacy

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this page periodically for the latest updates. Changes will be effective as of the “Effective Date” listed at the top of this document.

9. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Mailing Address: Savantill Limited
Suite A 82 James Carter Road
Mildenhall
Bury St. Edmunds
England, IP28 7DE